Municipal Law Enforcement

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Municipal Law Enforcement helps maintain the quality of our Municipality, and every resident has a role to play upholding the standards. Knowing and following our By-laws helps everyone enjoy a clean, safe neighbourhood and shared public spaces.

Municipal Law Enforcement is responsible for:

  • Investigating By-law complaints;
  • Enforcing By-law regulations and standards;
  • Achieving resolutions to By-law infractions through voluntary compliance or prosecution;
  • Educating the public on relevant standards

Office Location:
5 Mill Street South
Port Hope, ON
Phone: 905.885.2431 / Toll Free:  1.855.238.0948
Fax: 905.885.0507

8:30 a.m. to 4:30 p.m. - Monday to Friday

Parking Infractions

Tickets can be paid by cheque or money order, cash or debit only.
Credit or online payments are currently not accepted.

Please write the number of your parking infraction on the front of your cheque or money order, make it payable to the Municipality of Port Hope and mail or deliver your payment with the ticket to the address listed below. Dishonoured cheques will be subject to an administrative charge. An administrative fee is payable if the fine is in default and the information may be provided to a credit bureau. Please allow sufficient time for your payment to be delivered.

Failure to pay the fine imposed upon conviction will result in your Ontario Vehicle Permit not being renewed and no new permit being issued to you until the fine and all court costs and fees have been paid. Payment cannot be made at Service Ontario locations.

Method of payment options: 

1. Mail to:
Port Hope Parking Authority
P.O. Box 474
Port Hope, ON L1A 3Z3

2. Deposit in Parking Fine Boxes:
113 Walton St.
46 Walton St.
15 Ontario St.
17 Queen St.
58 Queen St.

3. In Person:
Town Hall - 56 Queen Street
Development Team Office - 5 Mill Street South

Accessible Parking Permits

Eligible individuals do not need to own a car or have a driver's licence in order to apply for an Accessible Parking Permit. Permits are issued to individuals, not vehicles.

A regulated health practitioner (for this purpose, a licensed physician, chiropractor, nurse practitioner, physiotherapist or occupational therapist) must complete the medical section of the application.

Accessible Parking Permits are issued to out-of-province visitors for a maximum of six months.

Residents may contact the Driver and Vehicle Licence Issuing Office at 58 Queen Street, Port Hope or call 905.885.7400 for more information.

There are designated accessible parking spaces in downtown Port Hope for vehicles displaying a valid Accessible Parking Permit issued by Service Ontario. These parking spaces are kept clear of snow in the winter.

If there are no permit parking spaces available, vehicles displaying permits may parking other spaces without charge. Drivers should avoid parking in spaces where parking is expressly forbidden. Permits may only be used if the person with a disability is in the vehicle at the time of parking.

Municipal By-law 69/2006 prescribes standards for the maintenance and occupancy of all property within the Municipality of Port Hope for the purpose of enhancing public safety and regulating public nuisances.

Seasonal Property Maintenance

All owners of property and occupants of a building adjacent to a public sidewalk shall clear the sidewalk in front of, alongside or at the rear of the property, as often as required but in any event by no later than: (a) 48 hours after a storm begins, or (b) 7pm on the second day following the time when the storm began. When clearing the snow from driveways and sidewalks, snow shall not be shoveled pushed or blown into or across the roadway.

Submitting a Complaint

To submit a Property Standards Complaint, please fill out the form below or visit the Development Team Office located at 5 Mill Street South, Monday to Friday from 8:30 a.m. to 4:30 p.m.
Anonymous complaints will not be investigated. 

Property Standards Complaint Form


When a complaint is received, a Municipal Law Enforcement Officer will conduct an inspection of the property to see if it follows the standards set out in the Property Standards By-law. If the property violates the By-law, an Order to Remedy may be issued, requiring the landowner to make any necessary changes to adhere with regulations.

If the work is not completed, the Municipality may step in to do the necessary work at the property owner's expense. The cost incurred will be added to the Municipal Tax Roll.

We require any Property Standards complaint to be submitted in writing. You will be required to provide your name, address and phone number, the address of the property with the violation, and details regarding the concern.

Municipal By-laws help contribute to a high quality of life in Port Hope. Municipal Law Enforcement is a service that enforces municipal by-laws in response to public inquiries about compliance.

You can contribute to our municipality's well-being by knowing your responsibilities as a resident, property owner or tenant, and following the by-laws. Every action counts. Clearing snow from sidewalks, keeping your pet on a leash, and ensuring your Bed and Breakfast or Kennel is licensed; all of these help reflect high community standards. By-laws are prescribed for the greater good of the community to maintain Port Hope as an enjoyable place, a safe environment for all ages, and a community that is mindful and caring to all persons.

When you are a great neighbour, you make a difference in your community.

Director of Fire and Emergency Services/Fire Chief
C. Ryan Edgar, 905-753-2230, credgar@porthope.ca

Chief Building Official, Municipal Law Enforcement Officer
Mark Perkin, Ext. 2509, mperkin@porthope.ca

Building Inspector, Municipal Law Enforcement Officer
Steve White, Ext. 2510, swhite@porthope.ca

Building Inspector, Municipal Law Enforcement Officer
David McGurrin, Ext. 2508, dmcgurrin@porthope.ca

Municipal Law Enforcement Officer
Joe Serrao, Ext. 2512, bylawenforcement@porthope.ca

Municipal Law Enforcement Officer
Pam Hohner, Ext. 2517, bylawenforcement@porthope.ca

Customer Service Assistant
Amanda Millar, Ext. 2500, amillar@porthope.ca

General Inquiries
Municipal Law Enforcement - bylawenforcement@porthope.ca
Parking Authority - pauthority@porthope.ca