For after-hours emergency assistance for Roads related issues, please call 905.885.2431 and Press "2". Our Contact Centre Agents at T.A.S. Communications will be very pleased to assist you.
Road Closures can be veiwed through the public website at www.Municipal511.ca presents content published to the Road Issues (Public) and Road Restrictions and Cautions (Public) layers. It also presents highway road issues, incidents and conditions.
The website features English and French user experiences. Accessibility for Ontarians with Disabilities Act (AODA) guidelines has been referenced in the website design.
The website also features a dynamic legend that can be used to turn issue types on and off.
Future issues are presented on the public map if the start time is in the next 7 days only.
Road Occupancy Permits must be issued to a contractor or homeowner looking to work within the municipal right of way. Please download and fill out a Road Occupancy Permit for Construction purposes.
Rural Roadside Vegetation Management is maintained by Roads Operators who are committed to effecting a safe roadside environment for the safety of all roadway users while valuing the natural environment. This policy is developed to provide operable guidelines for the management of roadside vegetation and is premised on a vegetation management approach using manual, herbicidal, and mechanical means in demonstration of practical and cost-effective environmental stewardship. - Click this link to review the Rural Roadside Vegetation Management Policy
Snowplowing and Snow Removal is the responsibility of the Roads Division within the Works and Engineering Department during the winter months. Roads are cleared on a priority basis. Arterial roads and bus routes receive the highest priority followed by collector roads down to local residential streets.Click this link to review the Winter Maintenance Level of Service Policy.
Requests for regular Winter Maintenance will be received following the timeframe indicated for clearence in the Winter Maintenance Level of Service Policy. This is to allow the roads operators the time and focus required to implement the operations without distraction. Following the indicated timeframes Work Orders may be logged and tracked.
Which Priority level applies to your road?
Sidewalk Clearance (outside of the sections indicated in the Sidewalk map) are the responsibility of the property owner. Properties within the Heritage Business Incentive Area have 6 hours from the beginning of the storm event to maintain adjacent sidewalk areas. All other property owners have 48 hours from the beginning of the storm event to maintain adjacent sidewalk areas.
Mailboxes must be installed to Canada Post specifications. If your mailbox is damaged by a direct plow hit please contact 905.885.2431 to place a maintenance work order. Mailboxes that cannot be repaired will be replaced with a standard metal mailbox.
Annual Resurfacing Program is the responsibility of the Roads Division and this annual program is implemented to address any pavement issues on Municipal roads in both the urban and rural areas. This annual program addresses issues from the stability and structure of the road, along with cracking, patching, potholes and/or any deterioration that may be occurring. Each road has been rated from good, fair, poor, and/or very poor based on the issues stated above and were placed into a preliminary anticipated resurfacing schedule based on an annual fixed capital budget per year.
Check the pavement condition for your road and associated budget requirements used for maintenance planning: