COVID-19 Update: Please note that aquatic programs and swimming lessons have been impacted by the COVID-19 pandemic. Please review the new information on the COVID-19 webpage and check regularly for up-to-date program and scheduling information.
Additionally, please review our Parks, Recreation, and Culture Re-openings Bulletin for updates:
Lane, adult, family and public swims will be available starting July 6. Schedules will be posted each week on Thursdays for the following week. Reservations will be available online or over the phone starting at 7am Thursdays for the upcoming week.
Jack Burger Sports Complex Hours of Operation- for phone in reservations and pool times starting on Monday, July 6 from Monday to Friday, 7 a.m. to 8 p.m., and Saturday to Sunday, from 11:30 a.m. to 4 p.m.
For the Week of July 6-10
For July 11
All swims are by reservation only, this allows for appropriate timed entry. Reservations opens on July 2 at 9 a.m.
Adult, family and lane Swims can be reserved both online or over the phone. Public swim resesrvations will only be accepted over the phone. The hot tub and diving board will remain closed at this time.
Click here for a pool schedule to print
Follow this link to make a reservation online, or call 905-885-2474 during facility hours.
Payments must be made online or over the phone if you are reserving days in advance, and reservations made the day of can be paid when you arrive. Reservation space is limited. Adult, Family and Lane Swims can be registered both online or over the phone, public swim resesrvations will be accepted only over the phone.
1. Go to our online registration software. Select Sign In.
2. Enter your e-mail address and password. Select Login.
a. If you forgot or do not know your password, select ‘forgot your password’ to create a new one.
b. If you are unsure if you have an account, please call us at 905-885-2474. We will be able to check if you are in the system and add an e-mail address to your account.
3. Hover over Activities from the top banner. Select Recreational Swimming.
4. Select which swim you would like to attend. Please note, you must call 905-885-2474 to reserve a spot for public swimming.
5. View the times and days available. Select the Enroll Now (at the top of the screen).
a. All swims are restricted to 45 minutes.
b. If booking multiple swims, please be aware that there is a 30-minute cleaning time in between each swim.
6. Select the participant you are registering. Select Continue.
7. Select the specific days and times that you would like to attend. Select Add to Cart.
a. If using the block booking option at the top, make sure you click show on calendar before clicking Add to Cart.
b. The top of this page will say Camp Reg Enrollment. You are in the correct spot.
8. View your payment charges. Click Continue.
9. View your shopping cart and complete the required waivers.
a. If you have a credit on your account, it will automatically deduct your charges. Select Finish.
b. If there is no credit on your account, enter your payment information to finish.
c. If you are wanting to add an additional participant, go back to step 3 and complete the process for the next participant.
Processing fees are applied to all online transactions. These fees are charges by the software company, not the Municipality of Port Hope.
10. To view your schedule, go to My Account. Select Family Member’s Schedule.
Click here for a step-by-step how to reserve a swim time.
All registered lessons from Winter II session (February 10-April 27) have been cancelled and credits will be applied to your account on a prorated basis (cancellations will be effective from March 13). Information relating to the COVID19 situation is posted regularly at www.porthope.ca/covid-19 check this page frequently for updates.
Session certificates for Winter II will not be issued.
For Aquatics programs, including pre-school and swim kids classes, individual evaluation of skills are completed on an ongoing basis. Some participants may have displayed the required skills to advance to the next level, which will be applicable to that individual for the next session registration. If the parent has a valid email on file, and their child has completed the level they were registered in, staff will send an email notifying of what level they should register in next.
To ensure the safety and enjoyment of children using the facility during public and family swims, the following admission standards are in place. Supervision and ratio requirements will be strictly upheld.
If swim test is passed = Green wristband and can swim in both pools
If cannot pass the swim test = Red wristband. Must stay in small pool or shallow end of 25m pool only.
Caregiver Must be at least 14yrs of age and are responsible for the children in their care while in the facility.
Facility Swim Test = Must swim continuously 1 length of the 25m pool. Any aged swimmer may be asked to do the swim test.
For more information on facilities or programs, contact us.
Please note that all other facilities remain closed at this time. For additional information related to COVID-19 impacts to municipal programming, amenities, and facilities, visit our dedicated COVID-19 web page.
60 Highland Drive, Port Hope, Ontario
The Jack Burger Sports Complex houses a 25-metre pool, therapy pool and whirlpool. As an authorized provider of Red Cross and Lifesaving Society swim programs, children, youth, adults and seniors can participate in structured swim lessons or drop in for one of our open swim times. Swim supplies are available at the Customer Service Desk.
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