blue background with pink spikey balls on it

The Province has enacted an Emergency and Stay at Home Order for all Ontarians. All Municipal administrative buildings and recreation facilities are closed to the public.

The Municipality's response 

The health and wellbeing of residents and staff continues to be the Municipality’s highest priority. As the COVID-19 outbreak continues to evolve, we are collaborating and sharing information and resources with community partners to ensure preparedness. We are also regularly assessing operations and implementing measures, where required, to protect the health and well-being of the community. 

The Municipality's COVID-19 communications strategy

We have streamlined our COVID-19 communications strategy. This will address resident expectations of the Municipality’s approach to COVID-19 response and public reporting.

We will issue statements regarding COVID-19 if / when:

  • The Province changes our COVID-19 colour zone or restrictions to our local area.
  • Changes are made to facility operating hours or operations due to COVID-19.
  • The Health Unit declares an outbreak in a municipal facility.
  • A facility must be closed to the public, per orders from the Health Unit.

We will continue to take advice and direction from the Haliburton, Kawartha, Pineridge, District Health Unit staff on all matters related to COVID-19. The Health Unit staff are responsible for contact tracing and for notifying anyone who they deem a close contact of someone who tests positive for COVID-19. The Municipality will not report these findings, unless asked to do so by the Health Unit.

Municipal updates

Vaccination information 

The Haliburton, Kawartha, Pine Ridge District Health Unit is managing the vaccination roll-out in Northumberland County, which includes Port Hope. 

Click here for vaccination details

Free transportation to a vaccine appointment 

Community Care Northumberland will be providing transportation services to any Northumberland County senior who has an appointment booked. Individuals who have a scheduled COVID-19 vaccine appointment and require transportation can phone Community Care Northumberland’s transportation team at 1-866-768-7778 to register and request a ride to their appointment.

Click and Connect 

Have a question about COVID-19? The Haliburton, Kawartha Pine Ridge District Health Unit has a new system that allows you to submit your questions electronically and receive a quicker response. 

Click and Connect to the Health Unit

 COVID-19 testing centres
There are three dedicated COVID-19 testing Centres within Northumberland County:
  •  the NHH COVID-19 Assessment Centre at Northumberland Hills Hospital;
  • the Trent Hills COVID-19 Testing Centre in Campbellford; and
  • The Port Hope Community Hub (formerly the Canton Municipal Hall) at 5325 County Road 10, just north of Canton. 

The Testing Centre at the Port Hope Community Hub is focused primarily on service for individuals without symptoms and operates four days a week (Monday, Wednesday, Thursday and Friday). Tests are booked through appointment only and can be coordinated through the existing booking line at NHH: 905-377-7783.

For more information, read the media release from the Ontario Health Team - Northumberland (OHT-N) website. 

Visit Ontario Health Team - Northumberland

What's open

clip art of beach umbrellaPort Hope beaches

Municipal beaches are currently open, however social gatherings with people outside of your own family are not permitted under the current Provincial order. 

clip art of dog after ballDog park

The Baulch Road Dog Park is open. Physical distancing measures are still in place. Do not gather and stay at least two meters apart. 

field clip artSports fields and amenities

Sport and recreation fields and amenities, including soccer pitches, baseball diamonds, and the fitness park are temporarily closed under the current Provincial order. 

clip art of a bench

Benches

Municipal benches are not restricted, however social gatherings with people outside of your own family are not permitted under the current Provincial order. 

clip art of a gazeboGazebos, Picnic Areas and Picnic Tables

Municipal picnic areas, including those at Optimist Park, Lake Street Gazebo, Kinsmen Park Gazebo, East and West Beach are temporarily restricted under the current Provincial order.  

clip art of person on skate boardSkate Park

The Municipal Skate Park is temporarily closed under the current Provincial Order.  

clip art of tennis racket and ballOutdoor Courts

Municipal tennis, pickleball, and basketball courts are courts are temporarily closed under current the Provincial order.

playground clip artPlayground Structures

Play structures are open. Note that play structures are not regularly cleaned or sanitized. It is recommended that playground users avoid touching their face and wash and/or sanitize hands immediately after use. There is no limit to the number of playground users, but physical distancing measures are still in effect. 

clip art of spitting waterSplash Pad

The splash pad is closed for the season.

clip art of person walking on trail in forestMunicipal Trails

Municipal trails are currently open.  

Fish hook iconFishing and Access to the River

Access to the River is open. Please refer to the Ministry of Natural Resources and Forestry for fishing regulations.

clip art of boat launchBoat Launch

The municipal boat launch is open. 
 

clip art of busTransit

Municipal transit remains operational at reduced customer loads. The buses continue to be cleaned and sanitized regularly. 

clip art of open bookLibrary

The Mary J. Benson Branch (31 Queen Street) of the Port Hope Public Library is closed, but is offering contactless curbside service. Visit the Library website for details. 

clip art of building with flagMunicipal buildings

Municipal administrative buildings remain closed to the public at this time. This includes: Town Hall, Ruth Clarke Activity Centre for Seniors, Port Hope Community Hub, Tourism Office, the Joint Operations Centre, the Development Team Office. 

skate iconArena

The arena at the Jack Burger Sports Complex is closed due to the current Emergency Brake imposed by the Province.  

Icon of paint set and soccer ballPrograms

Indoor recreation programs and activities are cancelled until further notice due to the current Emergency Brake imposed by the Province. 

icon of swimmerSwimming

Swimming at the Jack Burger Sports Complex is cancelled until further notice due to the current Emergency Brake imposed by the Province. 

Ruth Clarke Logo Ruth Clarke Activity Centre

The Ruth Clarke Activity Centre for Seniors remains closed. Select virtual programming may be available. For updates, visit the Ruth Clarke Activity Centre webpage. 

clip art of parking meterParking

Pay parking lots and meters are available throughout the downtown. 

Property Tax, Water and Wastewater Billing Frequently Asked Questions
Please review our in-depth frequently asked questions related to property taxes and/or water and wastewater bills during the COVID-19 pandemic. 

Facility closures

Please note that municipal facilities are closed to the public. Staff are working in the buildings, safely, or remotely from home.

Municipal building closures include:

  • Town Hall
  • The Fire Administration Office at Fire Station #1
  • Development Team Office (5 Mill Street South)
  • Joint Operations Centre
  • Tourism Office
  • Port Hope Community Hub - now a COVID-19 Testing Centre 
  • Ruth Clarke Activity Centre for Seniors
  • Rural Area Public Works Yard
  • Cemetery Office
  • Jack Burger Sports Complex
  • Town Park Recreation Centre 
  • Port Hope Public Library

If you have an urgent request for a municipal service, please contact staff via email or phone during regular office hours, Monday to Friday, 8:30 a.m. to 4:30 p.m. Given this change in our usual customer service delivery, delays are to be expected for basic municipal services. We apologize for any inconvenience and will do our best to meet the needs of the community.

Business questions

Companies and workplaces that have questions about business closures can call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659.

Public complaints/concerns

If you have concerns that a business or service is still open when it should not be, do one of the following:

Call the Health Unit at 1-866-888-4577, ext. 5006, if your complaint involves any of the following businesses/services:

  • Child Care Facilities
  • Recreational Camps
  • Personal Services Settings (including mobile and home-based settings)
  • Tanning Salons
  • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools
  • Food Premises, including restaurants
  • Theatres and Cinemas (including drive-ins)
  • Trailer Parks
  • Schools (Public and Private)

For any other type of business, report your concerns to your local police service using the non-emergency number. Do not call 911.

Employee concerns

If you have COVID-19 concerns or questions about your workplace, you should call the Ministry of Labour’s Health and Safety Contact Centre at 1-877-202-0008.

Landlord/tenant issues 

Contact the Landlord Tenant Board at 1-888-332-3234.