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A Provincial-wide shutdown will take place beginning on December 26, 2020, for a period of 28 Days. Review our media release for the municipal impacts, or the Ontario shutdown information document for more details. 

Note: If you have fever and/or cough, have traveled to one of the affected countries in the past 14 days, or have had close or confirmed contact with a probable case of COVID-19, self-isolate at home and contact the HKPR District Health Unit (1-866-888-4577 ext. 5020) or Telehealth Ontario (1-866-797-0000) for additional direction.  

The Municipality's response 

The health and wellbeing of residents and staff continues to be the Municipality’s highest priority. As the COVID-19 outbreak continues to evolve, we are collaborating and sharing information and resources with community partners to ensure preparedness. We are also regularly assessing operations and implementing measures, where required, to protect the health and well-being of the community. Public health officials continue to advise that risk in Northumberland remains relatively low.

Municipal Updates

 COVID-19 Testing Centres

There are three dedicated COVID-19 testing Centres within Northumberland County:
  •  the NHH COVID-19 Assessment Centre at Northumberland Hills Hospital;
  • the Trent Hills COVID-19 Testing Centre in Campbellford; and
  • The Port Hope Community Hub (formerly the Canton Municipal Hall) at 5325 County Road 10, just north of Canton. 

The Testing Centre at the Port Hope Community Hub is focused primarily on service for individuals without symptoms and operates four days a week (Monday, Wednesday, Thursday and Friday). Tests are booked through appointment only and can be coordinated through the existing booking line at NHH: 905-377-7783.

For more information, read the media release from the Ontario Health Team - Northumberland (OHT-N) website. 

Visit Ontario Health Team - Northumberland

What's Open

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Port Hope Beaches

Municipal beaches are open seven days a week. 

clip art of dog after ball

Dog Park

The Baulch Road Dog Park is open. Please be sure to practice physical distancing while enjoying the park. 

field clip artSports Fields

Sport and recreation fields, including soccer pitches and baseball diamonds are open. 

 

clip art of gazeboBenches, Gazebos and Picnic Tables

Municipal picnic areas, including those at Optimist Park, Lake Street Gazebo, Kinsmen Park Gazebo, East and West Beach are open for public access. Benches are open for public use, but please remember to physically distance. 

 

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Skate Park

The Municipal Skate Park is open. Please remember to use the hand sanitizer provided before you enter and when you exit the Skate Park. 

 

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Tennis Courts

The municipal tennis courts are currently closed for re-surfacing. 

 

playground clip artPlayground Structures

Playgrounds are now open. Please note that play structures are not regularly cleaned or sanitized. It is recommended that playground users avoid touching their face and wash and/or sanitize hands immediately after use. Note that there is no limit to the number of playground users, but physical distancing measures are still in effect.

 

clip art of spitting waterSplash Pad

The splash pad is now closed for the season. 

 

clip art of person walking on trail in forestMunicipal Trails

All municipal trails are open.  

 

clip art of boat on launchBoat Launch

The municipal boat launch is open for public use. 

 

fishing hook clip artFishing and Access to the River

Access to the River is now open. Please refer to the Ministry of Natural Resources and Forestry for information regarding fishing season.  

 

clip art of busTransit

Municipal transit remains operational, but at reduced customer loads. The buses continue to be cleaned and sanitized regularly. 

clip art of open bookLibrary

The Mary J. Benson Branch (31 Queen Street) of the Port Hope Public Library is closed, but curbside pick-up is available beginning Monday, December 28, 2020. Visit the Library website for details. 

clip art of building with flagMunicipal Buildings

Municipal buildings remain closed to the public at this time. This includes: Town Hall, Ruth Clarke Activity Centre for Seniors, Port Hope Community Hub, Port Hope Marketing and Tourism Office, the Joint Operations Centre, the Development Team Office, Jack Burger Sports Complex and Town Park Recreation Centre.

 

SkateArena 

The arena at the Jack Burger Sports Complex is closed until further notice as part of the Province-wide shut down

 

clip art paint brush, palette and soccer ballPrograms

In-person programming is not currently available as part part of the Province-wide shutdown. This includes skating and swimming. Please check the recreation page for future updates.  

 

clip art swimmerSwimming

Swimming at the Jack Burger Sports Complex is not currently available, due to the Province-wide shutdown. Visit the recreation page for future updates. 

 

Ruth Clarke Logo Ruth Clarke Activity Centre

The Ruth Clarke Activity Centre for Seniors remains closed, and no in-person programming is available at this time. For updates, visit the Ruth Clarke Activity Centre webpage

 

clip art of parking meterParking

Pay parking lots and meters are available throughout the downtown. Pay parking requirements were reinstated by Council on July 8, 2020.

Property Tax, Water and Wastewater Billing Frequently Asked Questions

Please review our in-depth frequently asked questions related to property taxes and/or water and wastewater bills during the COVID-19 pandemic. 

Facility Closures

Please note that most municipal facilities are closed to the public. Staff are working in the buildings or remotely from home.

Municipal building closures include:

  • Town Hall
  • The Fire Administration Office at Fire Station #1
  • Development Team Office (5 Mill Street South)
  • Joint Operations Centre
  • Marketing and Tourism Office
  • Port Hope Community Hub - now a COVID-19 Testing Centre 
  • Ruth Clarke Activity Centre for Seniors
  • Rural Area Public Works Yard
  • Cemetery Office

If you have an urgent request for a municipal service, please contact staff via email or phone during regular office hours, Monday to Friday, 8:30 a.m. to 4:30 p.m. Given this change in our usual customer service delivery, delays are to be expected for basic municipal services. We apologize for any inconvenience and will do our best to meet the needs of the community.

Business Questions

Companies and workplaces that have questions about business closures can call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659.

Public Complaints/Concerns

If you have concerns that a business or service is still open when it should not be, do one of the following:

Call the Health Unit at 1-866-888-4577, ext. 5006, if your complaint involves any of the following businesses/services:

  • Child Care Facilities
  • Recreational Camps
  • Personal Services Settings (including mobile and home-based settings)
  • Tanning Salons
  • Facilities Providing Indoor Recreational Programs Including Indoor Public Pools and Whirlpools
  • Food Premises, including restaurants
  • Theatres and Cinemas (including drive-ins)
  • Trailer Parks
  • Schools (Public and Private)

For any other type of business, report your concerns to your local police service using the non-emergency number. Do not call 911.

Employee Concerns

If you have COVID-19 concerns or questions about your workplace, you should call the Ministry of Labour’s Health and Safety Contact Centre at 1-877-202-0008.

Landlord/Tenant Issues 

Contact the Landlord Tenant Board at 1-888-332-3234.