.jpg)
The Municipality of Port Hope offers various options to pay and receive your water bill. You can also view the current water and sanitary sewer rates. Plus, signing up for an account or updating your information when you move is quick and easy.
Important Notice: Postal Disruption
In light of the current postal service delays and a possible service disruption, the Municipality encourages all residents to consider transitioning to digital billing to avoid delays in receiving bills and to ensure timely payments.
Now is an ideal time to enroll in our convenient and secure electronic billing services:
• e-Billing: Receive your municipal bills directly via email—eliminating reliance on traditional mail delivery.
• Virtual Town Hall: Access and view your bills online at your convenience. This secure, paperless platform is available 24/7, providing immediate access to your billing information from anywhere.
By switching to digital billing, you can help ensure uninterrupted service and avoid potential late fees due to postal delays.
Water rates change year to year based on the Water and Wastewater Rate Study. Discover the rates for this year.
Different ways to pay your water bill |
||||||||||||||||||||||||||||||||||||
|
We have a number of options for you to choose to pay your water bill, select that option that suits you best.
|
Different ways to receive your water bill |
||||||||||||
|
Applying, updating or cancelling your account |
||||||||||||||||||||||||||||||||||||||||||||||||
|
If you are a new resident, moving or changing addresses see below for instructions on how to ensure you don't miss a payment. Please note: any notice sent by ordinary mail is considered delivered to and received by the addressee within three business days unless it is returned by the Post Office, or an error in the mailing address is proven. Failure to notify the Finance Office of an address change in writing is not an error. Failure to receive a water and wastewater bill does not exempt the customer from late payment charges. Please ensure the Municipality’s Finance Department has your correct mailing address.
|
||||||||||||||||||||||||||||||||||||||||||||||||
Water rates, fees and charges |
||||||||||||||||||||||||||||||||||||||||||||||||
|
Our water and wastewater service is financially self-sustaining and does not rely on property taxes. We review our rates every five years. Water and wastewater rates will increase every year until 2029. These increases are based on the Water and Wastewater Rate Study that was approved by Council. These rate increases account for inflation and important infrastructure replacement – some of our underground pipes are 100 years old.
|