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Paying Your Water Bill

HomeLiving HereWater and WastewaterPaying Your Water Bill
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There are several ways that you can pay your water bill in the Municipality of Port Hope: in person at Town Hall, by mail or through online banking. You can also sign up for e-billing, a convenient and faster method to receive your bill. 

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Virtual Town Hall

This online portal allows you to track, view and pay your property tax and water and wastewater bills online. 

Instructions and FAQs

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In Person

You can place your payment in the drop-box mail slot at Town Hall 56 Queen Street. All cheques are made payable to the “Municipality of Port Hope.” Please include your water and wastewater bill payment stub or write your account number on your cheque.

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Mail

You can mail your cheque to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9. Please include your water and wastewater bill payment stub or write your account number on your cheque.

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Online Banking

You can pay through your financial institution’s website or cell phone app by adding the Municipality of Port Hope as a payee. 

Payee name instructions

Additional Payment Options

Bank Institution

You can pay through your bank institution by telephone or in person. You will need your water and wastewater payment stub to refer to your account number. Please make your payment at least two business days before the due date.

Online Payee by Name

You can pay through your financial institution’s website or cell phone app by adding the Municipality of Port Hope as a payee. Please refer to the payee names listed below for each financial institution.

Your account number is the 8-digit figure located on the top right of your water and wastewater bill. Please do not include the decimal when entering your account number.

If the payee name posted below is not working for you, contact your bank advisor. Please make your payment at least two business days before the due date.

Online Payee Names
Financial InstitutionPayee Name
Bank of Montreal (BMO) Port Hope, Municipality, Water
Canadian Imperial Bank of Commerce (CIBC) Port Hope (Municipality of) Water
Credit Union Central Ontario (CUCO) Port Hope Water, Municipality of
Meridian Credit Union Port Hope, Municipality, Water
Royal Bank of Canada (RBC) Port Hope (Mun) Water
Scotia Bank Municipality of Port Hope Water
Toronto Dominion Canada Trust (TD) Port Hope (Municipality of) Water
TelePay Port Hope Water

Pre-Authorized Payment Plan

You can fill out our Water and Wastewater Pre-Authorize Payment Plan Enrollment application to sign up for the pre-authorized payment plan. The Water and Wastewater pre-authorized payment plan includes four (4) automatic withdrawals from your bank account. The four (4) withdrawals occur on the third Wednesday of January, April, July, and October. You can enroll at any time however your water and wastewater bill must be paid up to date prior to enrolling.

Instructions on how to enroll on the pre-authorized payment plan

Please send us your completed form with a void cheque by one of the following:

  • Submit online
  • Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
  • Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
  • Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807

Changing Pre-Authorized Payment Plan

You can fill out our Water and Wastewater Pre-Authorized Payment Plan Change application to change your pre-authorized payment plan.

Please send us your completed form by one of the following:

  • Submit online
  • Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
  • Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
  • Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807

Cancelling Pre-Authorized Payment Plan

You can fill out our Water and Wastewater Pre-Authorized Payment Plan Cancellation application to cancel your pre-authorized payment plan.

Please send us your completed form by one of the following:

  • Submit online
  • Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
  • Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
  • Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807

Understanding your water and sanitary sewer rates

Water rates change year to year based on the Water and Wastewater Rate Study. 

Water rate charts

The below chart reflects the 2022 rates. These rates were charged for the December 2022 usage on the latest bills. 

2022 Water and Wastewater (Sewer) rates
Consumption RatesWaterSewer
First 20 cubic meters are billed at $1.82 $2.36
Next 21 - 60 cubic meters are billed at $2.27 $2.95
Greater than 60 cubic meters are billed at $2.72 $3.55
Base Rate $47.33 $60.07

The below chart reflects the 2023 rates. These rates were charged for the January and February 2023 usage of the latest bills.

2023 Water and Wastewater (Sewer) rates
Consumption RatesWaterSewer
First 20 cubic meters are billed at $1.89 $2.60
Next 21 - 60 cubic meters are billed at $2.36 $3.25
Greater than 60 cubic meters are billed at $2.83 $3.90
Base Rate $52.65 $65.70

 

 

E-Billing

E-billing is available for tax and water/wastewater accounts. An e-bill includes the same information as a paper bill and has many convenient benefits, including:

  • Your bill delivered directly to your email inbox
  • you will receive your bill quicker than if sent by mail
  • you can print or save your bill for your records
  • you are reducing paper waste

E-billing Enrollment Form

If you previously enrolled for e-billing and would like to return to paper billing, please fill out our E-billing Cancellation Form.

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Located along the shores of Lake Ontario and the Northumberland Hills.

© 2023 Municipality of Port Hope

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Town Hall

56 Queen Street.
Port Hope ON L1A 3Z9

Phone 905-885-4544
Fax 905-885-7698

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