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There are several ways that you can pay your water bill in the Municipality of Port Hope: in person at Town Hall, by mail or through online banking.
E-Billing
E-billing is available for tax and water/wastewater accounts. An e-bill includes the same information as a paper bill and has many convenient benefits, including:
- Your bill delivered directly to your email inbox
- you will receive your bill quicker than if sent by mail
- you can print or save your bill for your records
- you are reducing paper waste
Water and Sanitary Sewer Rates
Water rates change year to year based on the Water and Wastewater Rate Study.
The below chart reflects the 2021 rates. These rates were charged for the December 2021 usage on the latest bills.
| Consumption Rates | Water | Sewer |
|---|---|---|
| First 20 cubic meters are billed at | $1.75 | $2.15 |
| Next 21 - 60 cubic meters are billed at | $2.18 | $2.69 |
| Greater than 60 cubic meters are billed at | $2.62 | $3.23 |
| Base rate | $42.55 | $54.92 |
The below chart reflects the 2022 rates. These rates were charged for the January and February 2022 usage of the latest bills.
| Consumption Rates | Water | Sewer |
|---|---|---|
| First 20 cubic meters are billed at | $1.82 | $2.36 |
| Next 21 - 60 cubic meters are billed at | $2.27 | $2.95 |
| Greater than 60 cubic meters are billed at | $2.72 | $3.55 |
| Base Rate | $47.33 | $60.07 |
You can place your payment in the drop-box mail slot at Town Hall 56 Queen Street. All cheques are made payable to the “Municipality of Port Hope.” Please include your water and wastewater bill payment stub or write your account number on your cheque.
You can mail your cheque to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9. Please include your water and wastewater bill payment stub or write your account number on your cheque.
You can pay through your financial institution’s website or cell phone app by adding the Municipality of Port Hope as a payee. Please refer to the payee names listed below for each financial institution.
Your account number is the 8-digit figure located on the top right of your water and wastewater bill. Please do not include the decimal when entering your account number.
If the payee name posted below is not working for you, contact your bank advisor. Please make your payment at least two business days before the due date.
| Financial Institution | Payee Name |
|---|---|
| Bank of Montreal (BMO) | Port Hope, Municipality, Water |
| Canadian Imperial Bank of Commerce (CIBC) | Port Hope (Municipality of) Water |
| Credit Union Central Ontario (CUCO) | Port Hope Water, Municipality of |
| Royal Bank of Canada (RBC) | Port Hope (Mun) Water |
| Scotia Bank | Municipality of Port Hope Water |
| Toronto Dominion Canada Trust (TD) | Port Hope (Municipality of) Water |
| TelePay | Port Hope Water |
Bank Institution
You can pay through your bank institution by telephone or in person. You will need your water and wastewater payment stub to refer to your account number. Please make your payment at least two business days before the due date.
Pre-Authorized Payment Plan
You can fill out our Water and Wastewater Pre-Authorize Payment Plan Enrollment application to sign up for the pre-authorized payment plan. The Water and Wastewater pre-authorized payment plan includes four (4) automatic withdrawals from your bank account. The four (4) withdrawals occur on the third Wednesday of January, April, July, and October. You can enroll at any time however your water and wastewater bill must be paid up to date prior to enrolling.
Please send us your completed form with a void cheque by one of the following:
- Submit online
- Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
- Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
- Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807
Changing Pre-Authorized Payment Plan
You can fill out our Water and Wastewater Pre-Authorized Payment Plan Change application to change your pre-authorized payment plan.
Please send us your completed form by one of the following:
- Submit online
- Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
- Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
- Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807
Cancelling Pre-Authorized Payment Plan
You can fill out our Water and Wastewater Pre-Authorized Payment Plan Cancellation application to cancel your pre-authorized payment plan.
Please send us your completed form by one of the following:
- Submit online
- Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
- Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
- Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807