Register for a Program

Image of registering at desk

The Municipality of Port Hope's program registration is a first-come, first-served basis. Payment is required at the time of registration.

Online

Pay by credit card
ActiveNet applies a small service charge to all applicable online transactions

Call

905-885-2474
Pay by credit card

Please be advised that during peak registration times, it may be difficult to get through on the phone lines.

Call us

In-Person

During facility hours (Jack Burger Sports Complex or Town Park Recreation Centre)

Pay by cash, cheque, gift card, debit, or credit card.
Make cheques payable to the Municipality of Port Hope ($25.00 charge for NSF cheques)

Tips for Completing your Online Registration

Be sure you have an active account with the Department of Parks, Recreation and Culture, if you forget your password- use the forgot password feature to update it. Logins are associated with your email. You can create a new account if needed.

Steps:

When you are logged in to your account click Activities at the top of the page
Click the green box enroll now beside the activity/program you are interested in registering for
Select participant
Make sure you fill out enrollment details. You have to fill out medications/allergies, if you have none just put n/a in the field
Add this transaction to your cart, your shopping cart now shows you have a pending transaction
If you do not wish to register another family member or register for another program, read and complete waivers, initial and click the box that you have read the waiver. If you would like to register an additional family member or register for another program, select Activities at the top of the page and complete the same process. If you have added to the cart for each person/program, they will show in the cart.
Check out – this will take you to the payment screen
Complete your payment

Program Registration Dates

Check back for our future registration dates or check out our calendar to stay up-to-date.

Gift Cards and Recreation Passes

Looking for a great gift? We have the perfect idea for birthdays and special occasions. Support your loved one in becoming more active and engaged with the gift of recreation! Discover below how you can gift recreation opportunities such as swimming, skating, gym activities, registered programs and Parks Recreation and Culture merchandise.

Get a Gift Card or Recreation Pass

Recreation fee assistance

The Municipality of Port Hope believes that everyone should have the chance to participate. Recreation fee assistance is available to those who live in the Municipality.

Changes, refunds, and cancellations

Any changes or refunds to a program registration will be charged the $16.75 administrative fee. The administrative fee will be waived for refunds with medical proof. Refund cheques requested after the start of a session will be pro-rated based on the number of classes completed.

If you would prefer to have a credit on your account instead of a refund cheque, the administrative fee will be waived. Programs will be pro-rated with a credit on account.

If a program is cancelled due to insufficient registration you will be notified. When possible, a different time or day will be offered. If the alternate day does not work for you, a full refund or credit will be given. There is no administration fee for programs cancelled by the Municipality.

ActiveNet service charge fees for online registration are not refundable.

Multi-child discount

The multi-child discount applies to immediate family members only. The transactions must also occur on the same receipt. The discount applies to:

Red Cross Preschool swimming lessons
Red Cross Swim Kids swimming lessons
Children's programs
Day camp

Discount rate:

Second child- 5% off
Third child or more- 10% off

Program feedback

We love to hear from our participants. Program feedback is available for all swimming programs, child programs, fitness programs, and day camp.