Protection of privacy is paramount and the Municipality of Port Hope is committed to protecting the privacy of those who visit its website. This Privacy Statement summarizes the practices with respect to the collection of personal information through its website. By visiting porthope.ca and visitporthope.ca, visitors are accepting the practices described in this statement.
Port Hope website/social media terms of use
Every effort is made to ensure the information on the Municipality of Port Hope's website is timely and accurate however, due to circumstances beyond our control, information and dates are subject to change without notice. The Municipality of Port Hope offers no guarantee regarding the accuracy of the information on these pages. All such documents are provided "as is" without warranty of any kind and the Municipality does not make any representations concerning the accuracy, likely results or reliability of the use of the materials on this website. The Municipality of Port Hope hereby disclaims all representations and warranties.
The Municipality adopted a Social Media Policy in 2021. For terms of use, please refer to the policy.
For general questions, technical questions and information regarding this site, please contact the Communications division.
Links to third party sites
A third party link, generally opening a new browser window, is provided for the convenience of the visitor. Inclusion of the link does not imply endorsement by The Corporation and the Municipality accepts no responsibility for the content found on any third party website. Links are subject to the approval of the Chief Administrative Officer or appropriate Department Director and may be removed without notice at the discretion of the department. Factors affecting approval or removal may include business case considerations, an assessment of the needs of the intended audience, the relevance to the Municipality or appropriate department and technical or legal considerations.
Municipal logos
The Municipality of Port Hope logo and slogans are registered trademarks of the Corporation of the Municipality of Port Hope. Any reproduction of these logos and slogans, other than for municipal use, licensed programs of the Municipality of Port Hope or with the Municipality of Port Hope's expressed permission is prohibited. These include, but are not limited to the Corporate logo and any other graphic representation sanctioned by the Municipality.
Trademarks are the property of their respective owners. All requests for use of Municipal data must be made through the Corporate Services Departmentand all authorized users must sign a data sharing agreement permitting specific use for a specific period of time and must be relevant to a municipal project, partnership or other activity authorized by Municipal Council.
For information regarding the Municipality of Port Hope's logo, slogans and their usage, contact the Corporate Services Department at 905-885-4544 or by email.
Providing personal information via Municipal website
The Corporation of the Municipality of Port Hope is committed to protecting the privacy of all visitors to our site. We have taken appropriate measures to protect and ensure the privacy of any personal information you provide. The Municipality is subject to the provisions of the Municipal Freedom of Information and Protection Act (MFIPPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). The Corporation of the Municipality of Port Hope will not, under any circumstances, use any information provided by visitors for any purpose inconsistent with the purpose for which the information was collected and shall be public information. Names and addresses shall be included and shall be shared as submitted as part of the public record and subject to MFIPPA provisions. Personal information such as telephone numbers and personal email addresses shall be not be disclosed in accordance with the provisions of MFIPPA.
Most of the information accessible on the Municipality's website does not require you to identify yourself. You may access it anonymously. However, the Municipality of Port Hope does collect personal information about you when you choose to provide it. We collect only as much personal information as is necessary to assist you in conducting business with the Municipality via the website. The only personal identifying information arising from your use of the Municipality of Port Hope's website is what you voluntarily supply. The Municipality does attempt to provide you with multiple "channels" for conducting business (ie telephone, walk-in, mail-in, and fax-in) in addition to the Municipality of Port Hope's website. If you have concerns about using the website to conduct your business with us, please be assured that there are alternate channels you may elect to utilize.
Personal information is collected to:
- Communicate with you regarding services that you have requested
- Meet legal and regulatory requirements
- Correct/change personal Information
If your personal information changes (eg. name, address, postal code, telephone number, email address etc.) or you no longer desire our service, the Municipality of Port Hope will endeavour to provide a way to correct, update or remove the information.
Use and disclosure of personal information
The Municipality of Port Hope is the sole owner of the information collected on the site. The Municipality does not use or retain personal information that you provide for any secondary purposes unless you have first been notified and your permission has been obtained. The Municipality of Port Hope will not sell, rent, share or otherwise disclose your personal information to any organization or individual outside the Municipality unless you are first notified and your permission is received, except in the following circumstances. The Municipality of Port Hope may disclose your personal information:
- To companies contracted to process your requests
- For law enforcement purposes
- For purposes of acting in an emergency to facilitate contact with your next of kin or friend if you become injured or take ill.
From time to time the Municipality's website may request information from you via surveys or ask permission to send you special offers. Your participation will be completely voluntary and you will have a choice of whether or not to participate. Any survey information will be used solely for the purposes of monitoring and/or improving the Municipality of Port Hope's services and products. If you choose not to participate, you will still be able to use the website.
Protection of personal information
The Municipality of Port Hope takes every precaution to protect your personal information on the website. We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.
Information collected automatically
When you browse our website, some information may be collected and stored automatically. This may include:
- Internet Protocol (IP) address, assigned by your Internet Service Provider (ISP)
- Domain name
- The type of your browser and operating system you use
- The date, time and pages you visited and/or requested while on our website
- "Search terms" entered by website visitors
Concerns regarding access to information and any related privacy issues should be directed to:
Brian Gilmer, Director of Corporate Services / Clerk
Municipality of Port Hope
56 Queen Street
Port Hope, Ontario L1A 3Z9
phone: 905-885-4544
email