person holding a phone at a desk

There are several ways that you can pay your water bill in the Municipality of Port Hope: in person at Town Hall, by mail or through online banking.

We appreciate your patience as we work through the billing error that occurred with some of the water and wastewater utility bills. We have identified the bills impacted and revised bills have been issued and sent by mail. Residents can expect to receive these revised bills the week of October 4. If you have concerns regarding your bill and haven’t received a revised bill by Friday, October 8, please contact us. 

Person paying debit in person
In Person

You can place your payment in the drop-box mail slot at Town Hall 56 Queen Street. All cheques are made payable to the “Municipality of Port Hope.” Please include your water and wastewater bill payment stub or write your account number on your cheque.

Town Hall is open to the public. Masks/ face coverings must be worn indoors and capacity limits and physical distancing remain in effect.

Person mailing cheque to Port Hope Town Hall
Mail

You can mail your cheque to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9. Please include your water and wastewater bill payment stub or write your account number on your cheque.

Person paying tax online
Online Banking

You can pay through your financial institution’s website or cell phone app by adding the Municipality of Port Hope as a payee. Please refer to the payee names listed below for each financial institution.

Your account number is the 8-digit figure located on the top right of your water and wastewater bill. Please do not include the decimal when entering your account number.

If the payee name posted below is not working for you, contact your bank advisor. Please make your payment at least two business days before the due date.

Online Payee Names
Financial InstitutionPayee Name
Bank of Montreal (BMO) Port Hope, Municipality, Water
Canadian Imperial Bank of Commerce (CIBC) Port Hope (Municipality of) Water
Credit Union Central Ontario (CUCO) Port Hope Water, Municipality of
Royal Bank of Canada (RBC) Port Hope (Mun) Water
Scotia Bank Municipality of Port Hope Water
Toronto Dominion Canada Trust (TD) Port Hope (Municipality of) Water
TelePay Port Hope Water

Bank Institution

You can pay through your bank institution by telephone or in person. You will need your water and wastewater payment stub to refer to your account number. Please make your payment at least two business days before the due date.

Pre-Authorized Payment Plan

You can fill out our Water and Wastewater Pre-Authorize Payment Plan Enrollment application to sign up for the pre-authorized payment plan. The Water and Wastewater pre-authorized payment plan includes four (4) automatic withdrawals from your bank account. The four (4) withdrawals occur on the third Wednesday of January, April, July, and October. You can enroll at any time however your water and wastewater bill must be paid up to date prior to enrolling.

Please send us your completed form with a void cheque by one of the following:

  • Submit online
  • Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
  • Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
  • Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807

Changing Pre-Authorized Payment Plan

You can fill out our Water and Wastewater Pre-Authorized Payment Plan Change application to change your pre-authorized payment plan.

Please send us your completed form by one of the following:

  • Submit online
  • Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
  • Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
  • Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807

Cancelling Pre-Authorized Payment Plan

You can fill out our Water and Wastewater Pre-Authorized Payment Plan Cancellation application to cancel your pre-authorized payment plan.

Please send us your completed form by one of the following:

  • Submit online
  • Download your form, select print at the top right of your screen, complete the fields, and place it in the drop-box mail slot at Town Hall 56 Queen Street
  • Download your form, select print at the top right of your screen, complete the fields, and mail to Town Hall 56 Queen Street, Port Hope Ontario, L1A 3Z9
  • Download your form, select print at the top right of your screen, complete the fields, and fax it to 905-885-1807