Accessibility Training

Employees 

The following courses are required:

ADP Training Module (How to lend a helping hand) - assigned through ADP Payroll/HRIS system. 

• Ontario Human Rights Code
• Customer Service Standard
• General Requirements
• Information and Communications Standard
• Employment Standard
• Design of Public Spaces Standard
• Transportation Standard

The following courses are required:

• Ontario Human Rights Code
• General Service Standard
• General Requirements

The following additional courses are required based on responsibilities:

• Information and Communications Standard
• Employment Standard
• Design of Public Spaces Standard
• Transportation Standard

• Working together: The Code and AODA (5-part eLearning series to learn about your rights and responsibilities under the Code and the AODA and how they affect you at work, in services and in housing.
  • Working Together: The Code and the AODA | Ontario Human Rights Commission
• Customer Service Standard – this module covers the requirements for providing customer service in ways that are accessible to people with disabilities
• Customer Service Standard Training – AccessForward
• General Requirements – this module helps you learn about accessibility requirements that cut across all accessibility standards.
• General Requirements Training – AccessForward
• Information and Communications Standard – this module covers the requirements for providing and receiving information and communications in ways that are accessible to people with disabilities
• Information and Communication Standard Training – AccessForward
• Employment Standard – this module covers the requirements for making your employment practices accessible.
• Employment Standard Training – AccessForward
• Design of Public Spaces Standard – this module covers the requirements for specific features of our public spaces that will make it easier for people with disabilities to move through, use and enjoy what our communities have to offer.
• Design of Public Spaces Standard Training – AccessForward
• Transportation Standard – this module covers the requirements for public transportation providers so that everyone can more easily travel in Ontario
• Transportation Standard Training – AccessForward

The Accessibility Standards are rules that businesses and organizations in Ontario must follow to identify, remove and prevent barriers so that people with disabilities will have the same opportunities to participate in everyday life.

This includes the following requirements:

• Establishment of an Accessibility Advisory Committee
• Implementation and maintenance of an accessibility plan
• Documentation and policies outlining how the Municipality will achieve accessibility requirements under AODA
• Preference to goods, services and/or facilities that offer accessible features
• Training on the requirements under IASR