Corporate Services Year in Review

Our year by the numbers: 2025 Corporate Services annual report to the community
During the third quarter of 2025, our organization underwent a restructuring. As part of these changes, the Communications division is now part of the Office of the CAO, and the IT division has moved under the Finance department. The results shown below reflect 2025 reporting. Beginning in 2026, reporting will include the newly established Legal and Legislative Services department.
180
marriage licences issued

45
Freedom of Information requests and 19 Routine Disclosure requests

1,122
approximate posts across Facebook and Instagram
(number calculated on November 28, 2025)
| Statistics |
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460+
IT devices managed (laptops, cell phones, servers, etc.)

12
Council agendas posted
| More Agenda Statistics |
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186
website news stories (public notices and media releases)

1300+
IT help desk requests handled

27,300
mailer inserts, sent in property tax and water/wastewater bills – a total of 5 separate communication inserts.
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Other notable achievements:
- IT Team Expansion - Added a Network and Systems Administrator
- 10 Walton Street Construction progress newsletters
- 14 Mayor’s Corner Newsletters
- 21 Council newsletters
- 21 changes to the new roadside magnet signs, with messaging changes approximately every 3 weeks.
- Radio ads running 3 times / day, every other day on varying topics
- The Port Hope Digs Walton communications and community engagement strategy won a Campaign of the Year award from the Canadian Public Relations Society - Toronto Chapter
- Legislative Services Expansion - Hired a Deputy Clerk
- Renovation and upgrade of the Audio Visual system in Council Chambers to support better engagement including hybrid meeting opportunities
- Commencement of historic Ward Boundary and Council Composition Review – Reviewed for the first time since amalgamation in 2001

Get to know us
The Corporate Services department handles a variety of internal functions that support the administration and governance operations of the Municipality. These services include: legislative services support, including Council meeting management, by-
laws and policy management, public information access, legal compliance, and records keeping, along with IT support, and communications. Overall, the Corporate Services department plays a crucial role in ensuring the effective and efficient
functioning of our local government operations, supporting municipal staff, and providing essential services to the community.
