Environmental Services Year in Review

Our year by the numbers: 2025 Environmental Services annual report to the community

1,739,465 m³
of water treated at the Wastewater Treatment Plant. Enough wastewater treated to fill a 2,500,000 Litre Olympic swimming pool 696 times!

23.3 km
sewer mains were flushed, and 20.3 km were inspected using closed-circuit television

1,117
Maintenance and repair work orders
| Even more statistics |
|

1,483 MT
(metric tons) of biosolids recycled
1,371,400 m3
of water treated at the Water Treatment Plant from January to November of 2025

389
Bacteriological samples collected from January to October, 2025
| Other collected samples |
All samples were in compliance with regulations. |

Over 4,000
water meter replacements installed by Neptune and municipal water operators

100%
Inspection rating on Ministry Annual inspection

Other notable achievements:
Environmental Remediation division
- Properties approved for remediation in 2025:
- Municipality of Port Hope: 17
- Private: 88
- 100 municipal property design drawings and related reports reviewed.
- Completed remediation at 74 Queen Street
Water and Wastewater divisions
- Initiation of Backflow program - a prevention program to protect drinking water system for potential contamination
- Installation of 200KW generator at the Victoria St. Booster Pumping Station
- Spring and Fall Fire Hydrant flushing and inspection of 619 hydrants
- Fox Rd Water Tower and Dorset St Standpipe Exterior cleaning
- Infrared/Thermal inspections of Electrical panels and MCC's
- Drinking Water Quality Management Standard external audit - no opportunities for improvement identified, no non-conformances identified (perfect audit - very rare in the industry)
- New Municipal Drinking Water Licence and Drinking Water Permit
- 5-Year Financial plan completed
- Wastewater Division fleet replacements
- SCADA Replacement Project
- Process Building HVAC replacement project - complete
- Hope St Pumping Station crane, hoist, and safety hatch replacement project - complete
- Biosolids storage building working at heights system installation project - complete

Get to know us
The Environmental Services Department is crucial for the sustainable development and maintenance of our community's physical infrastructure and services, impacting the quality of life for our residents and ensuring the functionality of public assets. We are responsible for a broad range of infrastructure projects and maintenance operations, including water treatment and distribution, as well as wastewater collection and treatment, while adhering to all applicable provincial acts, regulations and approvals. We are also involved with environmental remediation coordination efforts with the Port Hope Area Initiative.