Our year by the numbers: 2025 Protective Services annual report to the community
In the third quarter of 2025, our organization underwent a restructuring. As part of these changes, the By-law division has moved to the newly created Legal and Legislative Services department, and Protective Services has been renamed Fire and Emergency Services. The results below reflect 2025 reporting.
115
Parking Meters upgraded
1,588
Municipal Law Enforcement tickets issued
836
Complaints and inquires
705
calls for service to Fire and Emergency Services, for a total of over 8,500 hours worked
4,900 hours
of volunteer firefighter training for 72 firefighters
385
Homes attended during annual Smoke Alarm Campaign
173
Fire Prevention Inspections
(includes 90 inspections downtown)
4
New or updated By-laws
| By-laws addressed in 2025 |
|
Other notable achievements:
- 28 public education events, dedicating over 340 hours of time.
- Grants received:
- Hydro One Ice Storm Recovery Grant
- Hydro One Energizing Life Community Fund for the Community Wildland Fire Protection Plan
- Fire Marshal's Public Fire Safety Council and Enbridge Gas Safe Community Project Zero campaign. Port Hope Fire and Emergency Services (PHFES) received 198 combination smoke and carbon monoxide alarms.
- Port Hope Fire and Emergency Services (PHFES) recruited and onboarded 6 firefighters who successfully completed the Recruit Training Program.
- PHFES procured a new Wildland Fire Truck and Tanker which are in service at Station 3 and Station 2, respectively.
- PHFES completed the creation of the Municipal Rail Safety Plan including an Evacuation Plan, Transportation Plan, and Education Plan.
Get to know us
The Protective Services department provides a range of services aimed at ensuring public safety and well-being within the Municipality. These services include fire protection, by-law enforcement, emergency management, parking enforcement, and public safety education. Overall, the Protective Services department plays a critical role in safeguarding the community and enhancing the quality of life for residents by addressing various safety and security concerns.