Snow Plowing and Snow Removal

 Priority Level 1

We will begin plowing after 5 to 8 cm of snowfall for priority level 1 areas. View our Priority 1 Map to see which area of the Municipality is considered priority level 1. Priority level 1 will receive the following services:

• We will remove snow within 6 to 12 hours of the end of the snowfall (except for sequential snowfall events)
• Maintain roads to bare asphalt, where feasible
• Apply salt as needed

 Priority Level 2

We will begin plowing after 8 cm of snowfall for priority level 2 areas. View our Priority 2 Map to see which areas are included. Priority level 2 will receive the following services:

• We will remove snow within 12 to 16 hours of the end of the snowfall (except in sequential snowfall events)
• Maintain the area to bare asphalt, where feasible
• Apply salt as needed

 Priority Level 3 and 4

We will begin plowing after 8 cm of snowfall for priority level 3 and 4 areas. View our Priority 3 Map and Priority 4 Map to see what areas are included. Priority level 3 and 4 will receive the following services:

• We will remove snow within 12 to 16 hours of the end of the snowfall (except in sequential snowfall events)
• Maintain the roads to snow-packed condition
• Apply salt as needed

 Rural Roads

We will begin plowing rural roads after 8 to 10 cm of snowfall. View our Rural Roads Map to see what area is included. Rural roads will receive the following services:

• We will remove snow within 16 to 24 hours of the end of the snowfall (except in sequential snowfall events)
• Roads will be maintained to snow-packed conditions
• We will apply sand and salt to the road as needed

 Sidewalk and Crosswalks

We will begin snow removal on sidewalks and crosswalks after 8 cm of snowfall. View our Sidewalk Map to see the areas we clear. We will prioritize sidewalks in the downtown area and around schools. We provide the following snow removal services:

• We will clear the sidewalks and crosswalks within 48 hours of the end of the snowfall (except in sequential snowfall events)
• Sidewalks are maintained to bare conditions, where feasible
• We will apply salt as, as needed

Please note:

Sidewalks outside of the areas indicated in the Sidewalk Map are the responsibility of the property owner. Properties within the Heritage Business Improvement Area have 6 hours from the beginning of a snowfall event to shovel adjacent sidewalk areas. All other property owners have 48 hours from the beginning of the snowfall to clear the sidewalks. 

 Bridges, bus shelters, and accessible parking spaces

Sand mix bin locations

We offer free sand mix over the winter season to help residents keep their driveways and sidewalks clear of ice and snow. The bins, which are red and marked with the word "sand", are maintained and filled regularly by our team for use by residents of the Municipality.  

These bins can be found throughout the Urban area of the Municipality at the following locations:

• Clayton Lane at School
• Clayton Lane at Hill
• Browns Lane
• Hagerman Street
• Thomas Street between #11 & #15
• Thomas Street at Walton Street
• Thomas Street at dead end (off Gifford Street)
• Gifford Street at #12
• Ross Street
• Pine Street South at Augusta Street
• Catherine Street at Elizabeth Street
• Pointer Lane
• Alexander Street at Hayward Street
• Harris Street
• Water Works Filling Station
• Oliver's Steps
• King Street at Jacobs Ladder
• Mill Street at Jacobs Ladder
• Harcourt Street at the laneway
• Harcourt Street
• Ward Street Steps
• Dorset Street East at Anglican School
• Roseglen Road at the School
• Barrett Street at the laneway
• North Street at the Dead End
• Craig Street
• Ravine Drive at # 11
• Lyall Place
• Centennial Drive at Crossley Drive